Sales & Marketing Operations (SMO) Manager - expanding SaaS business

To £100k depending on experience
Located: Remote

My client, a small, but growing software company that specialises in fuel price optimisation. Is
looking for a vastly experienced Sales and Marketing Operations Manager to join its team.


Working remotely for at least four days per week, you will report directly to the Chief Risk Officer
whilst working with the VPs of sales, marketing, and Customer Success. The successful Sales & Marketing Operations Manager will be critical in the evolving success of the business and its revenue
channels. Your consultation and activity will drive conversion rates, shorten deal life cycles, increase
AOVs and eliminate churn.

My client is looking for someone who is a highly motivated self-starter who will be responsible for
both strategy and the day-to-day running of operations. In order to be considered for this role, the
Sales & Marketing Operations Manager must

  • Be expert at HubSpot across both Sales and Marketing.

  • Have worked with tools such as (or similar to) SalesLoft, Gong and Vidyard and pulled them

  • together to create a seamless revenue process.

  • Experience in a SaaS organisation striving for predictable revenue growth.

  • Be an Analytical thinker with the ability to present findings quickly and simply.

  • Oversee CRM performance and engagement.

  • Have a can-do attitude and work with Transparency

  • Be an effective communicator


The Sales and Marketing Operations Manager will take responsibility for the optimisation of the
client’s sales and marketing stack whilst also being able to

  • Analyse and report key trends within sales, marketing, and customer success.

  • Align sales, marketing, and customer success processes.

  • Be able to Increase win rates throughout the customer lifecycle.

  • Identify opportunities to improve AOVs, close ratios and retention rates.

  • Build and maintain companywide best practice documentation.

  • Encourage and increase stack adoption.

  • Ensure data hygiene across all revenue tools.

  • Reduce team administration time. 


Although this is a start-up / scale up operation, my client has just closed their Series A funding round
and are planning to accelerate their growth by four times in the next year.

The client’s end users are petrol stations owners around the globe who are using their software to
transform the way they are working. They have deleted spreadsheets that they have been using for
in exchange for live, accessible, and valuable insight that their software provides.

The successful applicant can look forward to a fantastic basic salary, dependent on experience,
potential bonus for over-performance, learning and development opportunities as well as fully
remote working

Please apply if you can demonstrate the above skillset